TERMS AND CONDITIONS

Welcome to Blu & Maron! These terms and conditions govern your use of our website, blumaron.com, and your purchase of products from us. By using our website and placing an order, you accept and agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use our website or place an order.

Product Availability

We sell products that are stocked in Bangladesh and products that are imported after a customer places an order. Products stocked in Bangladesh take 3 working days to deliver to Bangladeshi addresses, and imported products take 4 weeks to deliver to Bangladeshi addresses. We make every effort to ensure that the product information and availability are accurate and up-to-date, but we cannot guarantee that a product will be in stock or available for delivery at the time of your order. If a product is not available, we will contact you and offer a replacement or a refund.

Payment Methods

We accept cash on delivery and bank transfers as payment methods for orders in Bangladesh. We require a 500 Bangladeshi Taka advance payment for order confirmations for imported products, and the remaining payment is taken cash on delivery. For international orders, payments must be made fully in advance by Bank Transfer or Paypal, with the correct shipping charge, either in BDT to Bangladesh or in GBP to the UK.

Shipping and Delivery

We ship products to customers in Bangladesh and internationally. Delivery times may vary depending on the destination and the availability of the product. We make every effort to deliver your products within the specified time, but we cannot guarantee delivery times. We are not responsible for any customs or import duties or other taxes that may be imposed by the destination country, but we will try our best to make sure you are not charged extra. Customers are responsible for paying any customs or import duties or other taxes.

Returns and Exchanges

We accept returns in case of incorrect or damaged products within 3 working days of delivery for products shipped to addresses in Bangladesh. We offer exchanges or replacements for the returned products, but no refunds. We do not accept returns and do not offer exchanges or refunds for products shipped to countries other than Bangladesh.

You can contact us on Instagram, Facebook, TikTok, on our phone numbers or at hello@blumaron.com with any questions or concerns.

Intellectual Property

All content on our website, including but not limited to images, text, logos, trademarks, and software, is the property of Blu & Maron or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, copy, modify, distribute, or otherwise use any content on our website without our prior written permission.

Limitation of Liability

Blu & Maron is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. We make no warranties or representations about the accuracy, completeness, or suitability of the information and materials provided on our website.

Indemnification

You agree to indemnify and hold Blu & Maron harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our website or the purchase of our products.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Bangladesh, and any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Changes to these Terms and Conditions

We may update these terms and conditions from time to time. The updated terms and conditions will be posted on our website, and your continued use of our website and your purchase of our products will be deemed acceptance of the updated terms and conditions.

Thank you for choosing Blu & Maron!